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The training course will look at the fundamentals of a strengths-based approach to difficult conversations, and how to turn potential difficult conversations into opportunities for more productive and positive relationships in the workplace. This will be a highly engaging and interactive course, using a range of learning activities – presentation, demonstration, pair and group work, discussion and skills practice with feedback.   Alasdair uses a group coaching approach, to help make the theory more vivid and meaningful. Morning:

• Values-based conversations – Empathy, positive regard, authenticity, and curiosity
• The Drama Triangle and the cycle of behaviour change as tools to help make sense of difficult behaviours
• Building self-awareness to be able to regulate ourselves under pressure

Afternoon:

• Using examples of actual situations encountered or those we fear we may encounter; we will see demonstrations of specific techniques in action and have opportunities to practise these in a safe learning environment
• Using our learning diaries, we will plan how we will use these strategies and techniques in the months ahead as part of embedding the learning

  Who is this course for?  This course is for anyone who wishes to improve how they have complex or sensitive conversations, whatever their role or position in the organisation.   Trainer Alasdair Cant has over 25 years experience as a Trainer, Accredited Coach and Facilitator working with teams and individuals to fulfil their potential in the arts, education, health, criminal justice, social care and the private sector.   With a background in education, Alasdair established the training department for a national charity and later for Westminster City Council. Since 1997, he has built his own training and coaching practice based in Cambridge, specialising in Motivational Interviewing and Management and Leadership development. He has delivered successful training courses with ITC over many years.   Prices and How to Book ITC members rate: £138 (£115+VAT) | EARLY BIRD: £120 (£100+VAT)  – login to access Non-members rate: £222 (£185 +VAT) | EARLY BIRD: £192 (£160+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Time / Date 10:00 – 16:30 on 2nd May 2023   Location  This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.  

What is this course about?

What you’ll learn –

• Health and Safety Law} a brief overview
• Sentencing Guidelines}
• What is a risk assessment and why have a method statement too?
• Common hazards including Covid-19
• Hierarchy of Control – what are the most useful and important mitigations

What you’ll do in groups of 3 or 4 –

• Write a Method statement for your show/event
• Write a Risk Assessment for the same show/event
• Write a method statement and risk assessment for a different show/event in a different venue with different elements
• Share with the other groups

  Who is this course for?
Anyone who has responsibility for writing and/or reviewing risk assessments or who would like to get a better understanding of what’s involved and why.   Approach This course offers a mix of the trainer’s presentation and group practical exercises. There will be plenty of opportunities to ask questions and share your own experiences.   Trainer

Fiona Greenhill – Health and Safety Officer for ten years within roles at the Albany (Head of Operations), the Roundhouse (Head of Technical and Production) and the Almeida (Operations Director).

Written, reviewed and signed off Risk Assessments for theatre, opera, circus, live music, outdoor events and festivals and corporate events. IOSH Managing Safely trained. Fiona now works as a Leadership Coach, Trainer and Consultant.

  Date Tuesday 21st March 2023, 10:00 – 13:30   Prices and How to Book ITC members rate: £36 (£30+VAT) – login to access Non-members rate: £60 (£50+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Location  This course will take place online. Joining information will be sent out 24 hours before the session. Please get in touch with us to discuss reasonable adjustments as far in advance as possible.   Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.
Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.

This course is taught over a full day, in person and provides an overview of the fundamentals you need to be aware of when setting up your performing arts company. ITC’s CEO, Charlotte, and General Manager, Zoe, will explain company formation, contracts and intellectual property law, finance, fundraising and much more.   By the end of this course, you will have learnt:   The fundamental legal issues and the practicalities of setting up and running a Limited Company and the benefits and disadvantages of Charitable Status. The differences between freelancers and employees and explain how to draft contracts that are appropriate. the key legal issues relating to intellectual property, with a particular focus on copyright law. The fundamentals of creating and managing a company budget, including ITC rates of pay. Simple tips for fundraising within the independent sector.     Who is this course for? This course is for anyone creating performance and wants to formalise the management of this.   Approach Through the trainer’s presentation and group discussions and exercises. There will also be opportunities to ask questions and share your own experiences.   Trainer Charlotte Jones is Chief Executive of ITC. She trained as a lawyer and has many years of experience in negotiating contracts and representing ITC and its members to funders, supporters, politicians, the press and media, development agencies, and the wider creative and cultural sector.   Zoe Bateman is the General Manager of ITC. Zoe studied Performing Arts at university, and after a short stint as an actor, she found her place in arts management. She has worked for the King’s Head Theatre, Ustinov Studio: Bath, Barbican Centre, and Tramshed (formally GLYPT). Zoe is a trained Mental Health First Aider and Trainee Counsellor.     Date and Time 23rd March 2023, 10:00 – 17:00   Prices and How to Book Flat rate: £120 (£100+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Location  This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.

This course is taught over a full day, in-person   Set over two sessions, this course provides a clearer understanding of contract law and practices alongside the communication and personal skills needed to negotiate successfully.   The Morning: The first session will cover the principles of contract law and practice, including: – How to make successful legally binding contractual agreements. – What should a good contract contain? – An explanation and exploration of contract terms. – What happens when things go wrong – breach of contract, cancellation, frustration of contract. – Making contracts work for you to build successful business relationships.   The Afternoon: Having gained a deeper understanding of contract law and practice, the second day will examine the communication and personal skills needed to negotiate effective contractual relationships. It will offer an opportunity to put theories and techniques into practice playing to your own personal strengths and building confidence.   Who is this course for? This course is for anyone who has to negotiate contracts in their work. Starting with basic principles, it will help both those who are new to this topic and expand for those wishing to refresh their knowledge and improve their skills.   Approach Through the trainer’s presentation and group discussions and exercises, these sessions will offer a demystifying explanation of the basics of contract law and discuss the soft skills needed to be a confident negotiator. There will also be opportunities to ask questions and share your own experiences.   Trainer Charlotte Jones is the Chief Executive of ITC. She trained as a lawyer and has many years experience of negotiating contracts and representing ITC and its members to funders, supporters, politicians, the press and media, development agencies, and the wider creative and cultural sector.   Date and Time 20th April 2023, 10:00 – 17:00   Prices and How to Book ITC members rate: £150 (£125+VAT) | EARLY BIRD: £120 (£100+VAT)  – login to access Non-members rate: £222 (£185 +VAT) | EARLY BIRD: £192 (£160+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Location This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.

This course is taught over a full day, in-person What is this course about? This course charts the life-cycle of the employment relationship from recruitment, through line management and appraisals to dismissal, redundancy and exit interview. It clarifies the law and offers an opportunity to explore good practice and the promotion of staff well-being. In the aftermath of the pandemic, it will look at the ways in which the working world has changed and explore the adaptations to new ways of working and how to manage expectations and morale. It is an interactive course combining practical and legal materials with discussion, peer learning and problem-solving.   Approach Through the trainer’s presentation and group discussions and exercises, the day will be split into 3 sessions covering appraisal, retention and dismissals.   Trainer Charlotte Jones is the Chief Executive of ITC. She trained as a lawyer and has many years experience of negotiating contracts and representing ITC and its members to funders, supporters, politicians, the press and media, development agencies, and the wider creative and cultural sector.   Date and Time 3rd May 2023, 10:00 – 17:00   Prices and How to Book ITC members rate: £150 (£125+VAT) | EARLY BIRD: £120 (£100+VAT)  – login to access Non-members rate: £222 (£185 +VAT) | EARLY BIRD: £192 (£160+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Location This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.

What is this course about? This course will enable you to both run and/or be part of a strong and effective board. By the end of the session, you will: • Understand the roles and responsibilities of Board members • Have strategies for getting the best from your Board • Have explored recruitment, induction, and engagement of board members • Understand relevant company and charity laws and processes relating to boards • Have practical ideas about how to be a more effective board member • Be able to run better board meetings / contribute more to board meetings • Understand the professional development opportunities of being on a board • Understand the Chair/CEO relationship In light of the Covid19 pandemic, this course will observe the challenges faced by chairs and directors/trustees, and examine what the board’s role and responsibilities are at this still uncertain time.   Who is this course for? This course is aimed at companies with existing boards they would like to develop or those wanting to develop and recruit new boards. We encourage both senior managers and board members to attend. The learning from the session can be applied to a range of situations and sizes of organisations from small project-to-project companies to large venues.   Approach This course offers a mix of the trainer’s presentation and group discussion. There will be plenty of opportunities to ask questions and share your own experiences.   Trainer Charlotte Jones is the Chief Executive of ITC. She trained as a lawyer and has many years of experience in negotiating contracts and representing ITC and its members to funders, supporters, politicians, the press and media, development agencies, and the wider creative and cultural sector. Charlotte advises and trains senior managers and boards on all areas of governance, running a range of workshops, courses and board away days for ITC members.   Date and Time 9th May 2023, 10:00 – 17:00   Prices and How to Book ITC members rate: £150 (£125+VAT) | EARLY BIRD: £120 (£100+VAT)  – login to access Non-members rate: £222 (£185 +VAT) | EARLY BIRD: £192 (£160+VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Location This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.   https://open.spotify.com/episode/5PT3t0484tuI5aJRctgvDP  

Trainer and tour booker Mark Makin will guide you through the particular set of skills and specialist knowledge that you need to successfully book a tour.   This course will enable you to:

• Organise a realistic tour schedule and budget
• Present your company and shows to potential bookers in the best light
• Understand the different financial and contractual deal options
• Start building relationships with suitable venues for your work
• ‘Selling’ your shows to programmers effectively
• Develop systems for contracting and managing tours
• Understand the basics of overseas tour booking

   ‘I attended a Makin Projects group seminar and was so impressed that I followed it up with a one-to-one consultation. Mark was warm, friendly and very helpful. He demystified the whole process of booking a tour and has given me the confidence and concrete information I need to book our own comprehensive tour. A thoroughly worthwhile investment and should be high on the to-do list of any touring company.’ Feargus Woods Dunlop, New Old Friends Theatre Company www.newoldfriends.co.uk   Target Audience This course is aimed at those both new and established who hold the responsibility of tour booking. Though it starts with basic principles, it will also be helpful to those wishing to refresh their knowledge and improve their skills. This course is applicable to both theatre and dance companies.   Approach Mark will share his own experiences of the industry as he takes you through the process of booking and managing a tour using case studies. Participants are encouraged to share their own knowledge and ask questions relating to their specific situations. Course notes and reference materials are provided.   Trainer Mark Makin co-established Makin Projects in September 2005. Makin Projects handle both national and international tour booking, as well as co-producing several new touring productions each season. www.makinprojects.co.uk Mark is currently the touring associate at Arts Council England funded venue initiative www.housetheatre.org.uk , programming maternity cover for ArtsDepot, London founder and co-director of both the Cheltenham and Leamington Spa Comedy Festivals.   Prices and How to Book ITC members rate: £138 (£115+VAT)  – login to access Non-members rate: £222 (£185 +VAT) Book your place by selecting one ticket per attendee and filling in each person’s details. Tickets are limited.   Time / Date 10:00 – 16:30 on 28th June 2023   Location  This course will take place at The Albany, Douglas Way, London, SE8 4AG If covid-19 restrictions or guidance changes, this will be subject to review. Please contact us to discuss reasonable adjustments as far in advance as possible.   Bookings are registered on receipt of the course fee. As there are limited places on this course places are allocated on a first-come, first-served basis. Outstanding payments may be cancelled in order for others to book and attend. Please find our full booking terms and conditions, including the cancellation policy here.